We are UX experts specializing in software providers in the industrial, medical technology, and government sectors. We love complex business software and turn it into smart, user-friendly tools.
For B2B software companies:
We ensure that your software exceeds the 2026 industry standard.
We turn “dated” and “dull” into user-friendly and wow.
The Three Pillars of Good Software
A modern, cohesive look throughout your entire product
No more patchwork software and no more “grey sprawl”. Your product should reflect your values and commitment to quality, and position you as a leader in your industry.
User-friendliness as the foundation of your product
Specialists are taking on more and more digital tasks, with less and less time to get up to speed. Software that is intuitive is no longer just a nice-to-have, it determines whether your product works in everyday use or not.
The toolkit that lets you handle the rest on your own
Software that doesn’t evolve with your business becomes a hindrance. Your team needs to be able to independently develop the product further and implement changes without having to rely on outside help for every little thing.
Outgrown your old software? Let's sort it out.
Does this sound familiar to you?
If your software isn’t evolving, you’re burning through money every month, because the budget for in-house product development is skyrocketing — and yet you still aren’t meeting your quarterly goals.
You are constantly adding new features for new customers. As a result, your software grows in a haphazard manner, and your developers work in silos, which leads to duplication of effort and wasted time.
Your software looks tired and dated, and is therefore perceived as being of lower quality. Your potential customers are choosing your more modern competitors.
Users are getting younger and less specialised. They don’t have time to learn your software from a manual.
Your users are frustrated. They find the software complicated and slow, which costs them time every day.
Every change has a number of consequences, which together result in a significant maintenance burden.
With 10 years’ experience in designing complex software products
I’ll take care of everything you need to ensure your project delivers the maximum return on investment.
Hi, I’m Zorica Temming, owner of Big Fat Help and a UX expert specialising in B2B enterprise software.
My Track Record
100.000
companies worldwide use my designs.
+1 M
devices in medical technology and industry run my designs.
15 days
This is the time savings my designs deliver per user, per year.
My Mission
I’ve stopped simply delivering ‘good design’. After 10 years, I know this: companies don’t need a revolution or design awards.
They need someone to tidy things up. In the product, in the structures, in people’s minds. Someone who looks after what works well and improves what doesn’t. Evolution: gentle in approach and clear in purpose. That is my role today.
My Guarantee
I hit 100% of planning targets. No renegotiation, no extensions.
I guarantee this in every project.
Sectors
We work with software companies with 40 or more employees whose products have grown, become complex and difficult to manage — and whose management has realised that it is time to change that.
Industrial Automation
SCADA systems
Logistics
Aviation
Passenger and freight transport
Biotechnology and laboratory technology
Heavy industry
Medical Technology
Medical devices
Practice software
Specialised hospital software
Case management for
healthcare facilities
Emergency medicine
Administration
Case management
Local government
Social services
Judicial administration
In-house software applications
Companies whose software solutions we have helped shape:
Our Work in Examples
What companies like yours have achieved with us.
before
after
Facelift
The same product, refreshed.
Does your product need to look its best for an upcoming launch? A facelift might be just what it needs. We keep the existing structure intact, sharpen the visuals, and fix minor usability issues along the way.
The result: an interface that feels significantly more polished — a strong first impression now, lasting trust in your product later.
KPIs
Quality improved
Faster workflows
Improved usability
Live System
New Features & Responsive Upgrade
Feature Expansion
Seamless Scaling
Your product is strong — but the next big deal won’t wait.
Missing a feature or responsive support to close it?
We quickly scope and design features that integrate seamlessly into your existing system.
KPIs
Less internal effort
New features shipped faster
Stronger new customer appeal
The software before
Design process with client team
The software rebuilt from the ground up, fully responsive
Full Relaunch
What works, stays. What doesn’t, we fix.
Your product will be intuitive, modern, and scalable — costing less to run than today and generating more than ever before. No quick fixes, just the foundation for the next 10 years of growth.
We take apart everything your product is today — and rebuild it better. Legacy structures and predecessor products. Requirements from across departments. Strategic goals and market context. Real users and their real-world situations.
KPIs
15 working days saved per user per year
Less effort to build and maintain
Reduced cognitive load for users
The product leads its industry
UX Training
Your team, unstoppable.
No more dependency. Bring the knowledge in-house.
Through hands-on training, we equip your team to shape the future of your product independently and effectively.
Along the way, we tackle real problems together that are holding you back today.
KPIs
Independent from everyone, including us
The team pulls in the same direction
Internal operating costs reduced long-term
Employees take ownership of the product
After working with us
Your product shines at every trade show
Fast
Modern and intuitive
A joy to use
Quality that stands out from the crowd and builds trust before the first conversation begins. Trade show visitors notice immediately. Prospects become customers, and top talent applies because they want to work on a product worth showing off.
You've saved significantly on:
Development
Internal meetings
User training
A clear UI explains itself. A clean structure reduces development time. A clear roadmap prevents debates and gets your team on the same page. You sleep easy knowing every one of your employees can deliver their full impact for your company’s success.
You ship new features at lightning speed
Accelerated contract negotiations
New customers onboard without delay
Your developers keep their sanity
New customers can switch to your system right away — with all the benefits they need to sign on the dotted line. Your scalable system makes it possible.